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Privacy
We will not sell, share, trade, or give away any personal information that we receive regarding our customers. We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.
What information do we collect? How do we use it?
We collect the domain name of e-mail addresses of visitors to our site and aggregate (not personally identifiable) information on what pages visitors access. We use this information to monitor the use of the site and to improve its performance and usefulness. We also collect information you volunteer, such as survey responses, comments, purchasing and billing information, and your requests.
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you'll find valuable.
How do we protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
How do we allow customers to update or change the information we collect?
You may update or change information related to your account by updating your profile, accessible via the home page once you are logged in, or by sending us email. Yes, we do use cookies, but we do not overuse them! We use cookies to enhance your shopping and browsing experience. The text in a cookie, by itself, only tells us that you have visited our site before. It does not store any personal information such as your name, e-mail address, street address, or phone number. Cookies are also used to maintain your shopping basket. All data contained in the shopping basked is kept on our server and not in the cookie your machine is assigned.
Your consent
By using our website, you consent to the collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Tell us what you think
We welcome your questions and comments about privacy. If you have any questions, please email us at info@brewcityonline.com.
Payments and Billing
We never bill orders until they are packed up and ready to ship. We offer several different payment methods to make your shopping experience as simple and comfortable as possible. All payment methods that we accept are entirely secure and PCI compliant.
Credit Card Payments
All credit card payments are handled through a secure gateway that ensures your privacy and safety while ordering. In order to use a credit card for a purchase on our website, you must authorize your card by accurately entering your billing information (this information must match up exactly with your credit card). This includes:
- Name
- Entire Address
- Phone Number
- Credit Card Number
- Expiration Date
- CVN (Card Verification Number)
If any of this information is not entered correctly, the order will not be placed. It is possible that the card used will be authorized even if the order does not place. Cards are only authorized when an order is placed; no billing occurs until the order is packed up and ready to ship.
Google Checkout
Google checkout allows you to use your existing Google account to bypass entry of personal information on our website. With this payment method, all entry of personal information and credit card authorization is handled by Google. More information about this payment method can be found at http://checkout.google.com.
Paypal
Paypal allows you to use your credit card or checking account to shop on any site that accepts Paypal payments. With this payment method, all entry of personal information and credit card authorization is handled by Paypal. When an order is placed on our site with this payment method, Paypal sends the money from your account immediately when the order is placed. More information can be found at http://paypal.com.
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